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Vivaglobin® Resource Center

Ensuring that support is available to you, your healthcare team, and your patients

If you have product or medical questions about Vivaglobin, Medical Affairs is available to answer your questions directly at 1-800-504-5434

Comprehensive support with Vivaglobin® is available to you and your healthcare team through the Vivaglobin® Resource Center. Please call us at 1-877-VIVAGLOBIN (1-877-848-2456).

The Vivaglobin® Resource Center is available from 8 AM to 8 PM, ET, Monday through Friday. With a simple call, you can reach a comprehensive support center and talk to a specialist
who will answer your questions. They’re never more than a phone call away, 5 days a week,
12 hours a day. They offer services such as:

  • Insurance verification—to determine whether an insurer will cover Vivaglobin® and to obtain prior authorization, if needed
  • Reimbursement support—to get information on how insurers reimburse for Vivaglobin®
  • Coverage appeals—to review denied claims, get appeal procedures, and receive suggestions for resubmission and assistance following up until issues are resolved

Get help with reimbursement
You can receive information on insurance matters, coverage, patient assistance, and more through our Reimbursement Resource Center. Visit the CSL Behring Reimbursement Resource Center or call 1-800-676-4266.

The Vivaglobin® Resource Center also offers two important programs to ensure that your patients don’t experience a gap in treatment:

  • CSL Behring Assurance Program—designed to ensure that people who rely on Vivaglobin® can continue to receive it even if they experience a lapse in third-party, private health insurance. It’s extra help when you need it. Learn more about the program.
  • The Patient Assistance Program—provides medically necessary therapies to qualified patients who are uninsured, underinsured, or unable to afford Vivaglobin® Learn more about the program

ADVERSE REACTIONS
To report SUSPECTED ADVERSE REACTIONS, contact CSL Behring at 1-800-504-5434 or the FDA at 1-800-FDA-1088 or www.fda.gov/medwatch
.

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